Koodo Community

i sent my phone to get fixed you guys sent it back to me more broken? can i send it back in


it says it dying when t fully charged , it shuts off automatically , i got it back and now i have to scroll up to see my messages , i cant go on facebook , the problems are still there. i cant even use it! 😣 all i wanted was my phone FIXED NOT BROKEN MORE

5 replies

Userlevel 7
Badge +4
Why did you send it for repair at first?
Userlevel 7
Badge +4
You cant go on facebook has nothing to do with the phone being "broken" & what are you talking about you have to scroll up to see messages, where can you be more exact?
Userlevel 2
No response from the OP?
Userlevel 7
Badge +4
If you have to scroll up to see new text messages it means the time on the phone is out of sync with the network. Assuming you have an android, go to settings->date and time and put a checkmark next to automatic date and time.
Userlevel 7
Badge +4
Timo Tuokkola wrote:

If you have to scroll up to see new text messages it means the time on the phone is out of sync w...

So its ALL user error complaints & nothing to do with a broken phone

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