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I ordered a new phone from the Koodo website and did not receive an order number email


I ordered a new phone from the Koodo website and did not receive an order number email. I am supposed to contact Koodo Webstore to verify my shipping address and I have no way of finding the order number. I am aware that I could use my pin number to access my account, however I can't remember that. 

2 replies

Userlevel 7
Badge +4
Try checking the junk folder in your email. If nothing is there you can either wait a few days or contact the webstore.
Userlevel 7
Badge +4
It will usually take some time before receiving that e-mail, so like allan said, wait some time before calling the web store.

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