Koodo Community

I need to unsuspend my phone but the self serve page appears blank.

Hi everyone, Is anyone else having issues where they are seeing the mobile phone page as blank? I've found my phone (which I suspended while looking for it) and I need to unsuspend it so I can use it again...but I can't seem to do it online because the page has nothing but white space when I click to it. Is this temporary? Anyone know what's going on? Thanks!

3 replies

Call Koodo customer service at 1-866-99-KOODO (1-866-995-6636) and they will help you. It's free even if there is no problem with Self Serve, because the law (The Wireless Code) says so.
Mine says I'm not authorized and I'm the acct holder
Userlevel 5
Hi Vicki, can you give us more details on this?  Is there a specific function you're trying to complete in your Self Serve account?  Thanks!