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I need to change the previous email to my new one - SO I CAN LOG IN - Can I get a human to call me

  • 26 August 2020
  • 2 replies
  • 41 views
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2 replies

D
Userlevel 7
Badge +4

Have you successfully logged into self serve previously?  Are you a new customer?

Mobile Masters are not Koodo Employees. Our opinions are our own. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392
Ranjan Koodo
Userlevel 7
Badge +4

@Nadine Brown - if you follow the steps in this link for Koodo Assist, you should be able to reset your Self Serve account: https://koo.do/SSreg  

Please let us know if that works. If for some reason it doesn’t, we’ll need you to send us a private message on our Facebook page, so we can authenticate you as the account owner and help reset it manually. 

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