Koodo Community

Community

Solved

I migrated my number from Fido...


I migrated my number from Fido. I asked the seller if I should call Fido to inform the migration. He replied that he would be making a notification to Fido, and I don't call them, otherwise they would create me problems, like trying to cancel my line. What do you think?

3 replies

Userlevel 7
Hi Alexandra,

Bassically if you call Fido they will pressure you into staying with them. But that's not the only thing; If you call them to cancel it they will cancel it and you will loose your number, in this case you want to keep it. What I always recommend is get Koodo to do everything and then call the old provider maybe a couple days latter to make sure your account was terminated and steps to settle your account with them.
Mathieu wrote:

Hi Alexandra,

Bassically if you call Fido they will pressure you into staying with them. But tha...

Thanks Mathieu, I really was in need of an opinion, not just the seller.
Userlevel 6
Mathieu wrote:

Hi Alexandra,

Bassically if you call Fido they will pressure you into staying with them. But tha...

Welcome in the Koodo family, Alexandra 🙂

Reply