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I just changed to koodo and a friend has been sending me pictures via text but I am not getting any...how do I retrieve pics?


can i somehow get a notification that a pic is being sent and then retrieve it online...telus mobility snap use to do that
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Best answer by Mark Kokolsky 17 November 2014, 06:00

When you switched over to Koodo did you block data on your account? If so then you wont be able to receive picture messages, as your phone needs to access the data network in order to download the pictures. Although it wont use up data to do receive them, it just need access to the network. Otherwise it should automatically download the pictures.

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When you switched over to Koodo did you block data on your account? If so then you wont be able to receive picture messages, as your phone needs to access the data network in order to download the pictures. Although it wont use up data to do receive them, it just need access to the network. Otherwise it should automatically download the pictures.

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