Koodo Community

I haven't received the refund my subscription fee yet.

  • 18 October 2021
  • 4 replies

It’s my 3nd bill but I haven't received the refund my subscription fee yet.

When can I get the refund?


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4 replies

Userlevel 7
Badge +4

Can you elaborate subscription fee refund? Did you port to Koodo from another company?

No I just connected with the connection fee promotion

Userlevel 7
Badge +4

Ah the connection fee rebate. I'll flag a Rep to look into it for you

Userlevel 6
Badge +4

Hello! We’d be glad to look into that for you. Please feel free to reach out to us on either Facebook or Twitter and we ‘ll get back to you asap.