Koodo Community

I have not received my order yet. it's been 3 weeks. what is going on?

  • 16 October 2020
  • 2 replies

I ordered my phone online on Sept/29/2020 and not received it yet. it has been 18 days now. When will I receive it?

2 replies

Userlevel 7
Badge +4

Did you get an order number or confirmation of your order? If so, you can track your order here: https://shop.koodomobile.com/checkout/order/orderSearch.jsp

Userlevel 7
Badge +4

I'm curious. What phone did you order? 

When you completed your order, you should have received a confirmation email. It usually saying " This will ship in xx days.  How long did it say to ship?