Koodo Community



I have no Internet connection and can't receive or send messages. Help

2 replies

Userlevel 7
Are you talking about sending and receiving picture messages or text messages? For pictures messgaes, data needs to be on in order to send/receive. Otherwise, is your bill pastdue? Your service could be suspended This is a public forum and to contact a Koodo rep, you need to call 1-866-995-6636
Userlevel 7
Badge +4
Check you APN settings. Refer to: http://mobilemasters.koodomobile.com/the-comprehensive-guide-for-bringing-your-unlocked-device-to-koodo/