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i don't know my voicemail password


I need to get into my voice mail, but i do not know the password. i have check the manual, my sevice agreement and looked around online and i have had not luck. and i can't get into self serve either so no luck there.

3 replies

Userlevel 7
Why can't you get into Self Serve? You should be able to reset it there. Do you get an error message or something? I think your best bet is to call customer service at *611 from your Koodo cell and then have them fix your Self Serve, that way you'll be able to reset it.
Jonathan I wrote:

Why can't you get into Self Serve? You should be able to reset it there. Do you get an error mess...

I've tried but i don't know any of these account numbers or pins there asking me for. I couldn't find any of these anywhere so i can't create an account and calling 611 didn't help.
Userlevel 7
Jonathan I wrote:

Why can't you get into Self Serve? You should be able to reset it there. Do you get an error mess...

Calling 611 is your only choice if you can't get into self serve.

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