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I did the Refer a friend program for $50 credit each, but the person who referred me only got $25 and I havent seen any credit yet.


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Best answer by Ranjan Koodo 4 December 2016, 23:07

Hi Matt - both you and the person that referred you have earned the $50 credit. You would have received an email to your sympatico address confirming this. The wording may have thrown your friend off - it likely reads that you've eared the $25 credit PLUS a bonus $25 - totaling $50. That said, there will be a gap between this confirmation and when the credit is applied to your account - expect between 4-8 weeks for the credit to be applied.

Hope this helps. 

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Hi Matt - both you and the person that referred you have earned the $50 credit. You would have received an email to your sympatico address confirming this. The wording may have thrown your friend off - it likely reads that you've eared the $25 credit PLUS a bonus $25 - totaling $50. That said, there will be a gap between this confirmation and when the credit is applied to your account - expect between 4-8 weeks for the credit to be applied.

Hope this helps. 

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