I ordered a cellphone, I did not receive it after 15 days, (they were saying it would be delivered after 2 days…!)
Tracking the parcel shows it was delivered and signed by me,
I check my mailbox every day, I did not receive any parcel at door, I did not sign any thing, I did not see any notice, I did not see any key in my mailbox.
Koodo told me I have to report a stolen cell phone to the Police,
Now they are saying I have to wait above 21 days to resolve the issue,
My bill is issued and they charged me for a cellphone that has not been delivered.
Do not advise Koodo to anyone.