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I cannot answer incoming calls on my iphone 11. Can call out but no incoming.

  • 19 July 2021
  • 1 reply
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My iphone 11 suddenly stopped answering incoming calls on wifi calling.  The phone rings. I answer - dead air. Meanwhile its still ringing for the caller like I never answered. Outgoing calls work. and can answer incoming calls if I answer the call waiting while I’m on another call. I can answer the calls when I am in cell service area, but not on wifi calling. 

Tried Koodo assist,  but the digital help couldnt help and I couldnt request a call back because I cant answer incoming calls. 

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Best answer by Goran 19 July 2021, 17:17

You can try sending a private message to Koodo via Facebook messenger or dm via Twitter to get a support ticket opened for tech support. Have you tried resetting WiFi calling in your settings first?

https://www.koodomobile.com/en/help/wifi-calling

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You can try sending a private message to Koodo via Facebook messenger or dm via Twitter to get a support ticket opened for tech support. Have you tried resetting WiFi calling in your settings first?

https://www.koodomobile.com/en/help/wifi-calling