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I can't activate my sim card, because I haven't received a verification link yet


I bought a new sim card, created a Koodo account and it's been said that the verification link has been sent to my e-mail,however I still haven't received any message

6 replies

Userlevel 7
Badge +4
Did you check your junk folder? How long has it been since it says it was sent?
Goran wrote:

Did you check your junk folder? How long has it been since it says it was sent?

Yes, I checked. It passed around 20 minutes...
Userlevel 7
Badge +4
Goran wrote:

Did you check your junk folder? How long has it been since it says it was sent?

Did you confirm that there was no typo when you put in your email? If all is correct then it's probably just delayed for some backend weekend reason
Goran wrote:

Did you check your junk folder? How long has it been since it says it was sent?

Yes, all information is correct. So, I just need wait until I receive the message and only after that my sim card will start work?
Userlevel 7
Badge +4
Goran wrote:

Did you check your junk folder? How long has it been since it says it was sent?

Was this an online order?
Goran wrote:

Did you check your junk folder? How long has it been since it says it was sent?

Thanks, it's working now! It was just delay.

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