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I am with KOODO for over 10 years.


I am with KOODO for over 10 years have a simple plan and a flip phone.The flip is acting up and also scratched by now. I wish to exchange it to another one. 

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Userlevel 7
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Koodo still offers 2 of them https://www.koodomobile.com/phones/alcatel-go-flip https://www.koodomobile.com/phones/alcatel-onetouch-a392cc-0
Userlevel 7
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You cannot exchange an extremely old phone for a new one. You will have to purchase a new one that will work with Koodo. Also Koodo is not yet 10 years old.
Goran wrote:

You cannot exchange an extremely old phone for a new one. You will have to purchase a new one tha...

well whatever old KOODO is I started with them through many struggles. If they do NOT replace or exchange phones thats fine there are many who do. Thank you for your answer. 

Userlevel 7
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Goran wrote:

You cannot exchange an extremely old phone for a new one. You will have to purchase a new one tha...

What companies that you know of do this? Many offer phones for $0 but you pay for the phone monthly through the plan so it's not actually free. Koodo does this but keeps the phone payments and plan payments separated.
Userlevel 7
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Goran wrote:

You cannot exchange an extremely old phone for a new one. You will have to purchase a new one tha...

You enter into a tab or something to get it replaced. Maybe the subsidy makes it zero, maybe not. You also need to take into account how much you'd be paying as a new customer
If all you want is a flip phone, they are a dime a dozen. Up to you if it doesn't come out to being more expensive to switch to another career just so you can say you got a phone for zero dollars up front.
Userlevel 7
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I suggested you go to wowmobile to check Koodo phones there, they have a promotion $50 trade-in for old phones. You might be eligible to have some credits and get a new phone with them.

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