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i am furious right now ive been waiting on hold to cancel a phone for over and hour !!!!! how do i get a hold of somemeone


4 replies

Userlevel 7
Hi Randy, Sometimes if you hang up and call back you will get through. There are glitches some times that keep you in an waiting stage
Userlevel 7
Badge +4
I sure wish Koodo had a call back system where you keep your place in the queue... As Mathieu suggested I would call back or even choose a different day... If the cancellation ca wait a little.
Userlevel 7
Badge +4
Sophia wrote:

I sure wish Koodo had a call back system where you keep your place in the queue... As Mathieu sug...

We do. Anyone can choose when volumes are high.
Userlevel 7
Badge +4
Randy, I see you did get through and managed to cancel your account and will settle outstanding amount.

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