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I am being charged for incoming long distance calls and I have the unlimited incoming plus combo...I'm confused. Can you please advise?


I was out of my local calling area but I thought unlimited incoming meant just that?

7 replies

That plan never included Canadian Long Distance. Any calls you recieve when outside of your local calling area will result in Long Distance charges.
Thanks very much for the quick answer. I will have to upgrade I guess.
The plan did include Canadian Long Distance, if it were incoming. I received international incoming calls and didn't get charged extra. That was the speciality of the plan - never get charged for anything that's incoming.
Userlevel 7
Ana Nocturna Mondal wrote:

The plan did include Canadian Long Distance, if it were incoming. I received international incomi...

Never get charged any AIRTIME, maybe, but if the plan isn't Canada-wide, then you'll still incur charges for being outside of your local calling area.
Ana Nocturna Mondal wrote:

The plan did include Canadian Long Distance, if it were incoming. I received international incomi...

I wasn't outside my local calling area. The incoming calls came from outside my calling area. No extra charge. I also had a Blackberry with add ons. Could have been something exclusive to the specific plan I had.
Userlevel 7
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Ana Nocturna Mondal wrote:

The plan did include Canadian Long Distance, if it were incoming. I received international incomi...

Exactly. On a non-canada wide plan with unlimited incoming calls: When you're within you local calling area there is no airtime or ld charge for incoming calls. When you're outside your local calling area you still don't get charged airtime but you do get charged ld. There is never a long distance charge for incoming calls if you are within your local calling area, no matter what plan you are on.
Ana Nocturna Mondal wrote:

The plan did include Canadian Long Distance, if it were incoming. I received international incomi...

Oh. Sorry. I didn't notice the text written in the small letters in the question. I kind of answered this question shortly after I got home from the hospital and was a little out of it. I thought that this person was getting charged for incoming calls being in the local area.

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