Koodo Community


how to unlock phone ?

My phone is currently locked under koodo and i want unlock it. when I called customer care they asked me to do it in online otherwise they said they will charge $10. Can someone tell me where I can unlock in online ? 

2 replies

Userlevel 7
Badge +4
Who did you call? Koodo or other carrier?

If you phone was from Koodo/Telus, the only method is going through calling/ messaging through facebook or visiting a Koodo Kiosk (some reported, if I recalled correctly).

You won't be charged $10 for unlocking. It is free
Userlevel 7
Badge +4
Hmm, that rep was wrong as it is free to unlock and can't be done via self serve. You can either call again or send them a message via Facebook or Twitter.