Koodo Community



How to retrieve voice mail on my mobile?

I am trying to figure out why when I key in my password for voice mail retrieval - why I keep on being told - incorrect password. I tried putting # key after entering in password - but am getting no where. I'm actually thinking of turning off this feature - as her voice is highly frustrating! I can't seem to find any answers within the community - so wondering - am I a useless twit 😉

3 replies

Userlevel 7
If I am not mistaken, you can actually reset your voicemail password in Self-Serve under "plans and add-ons"
Userlevel 2
If I was using the voice mail button and get incorrect password message, I would also try calling own number and than enter password before turning the feature off.
Userlevel 2
You don't press the # after entering the voicemail password.