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How to contact koodo


How can I contact koodo from abroad? I am in Mexico, I've tried calling the number several times +1 647-788-4337. It just says the call goes directly to hold, with no sound on the other end of the line, then after w minutes of silence the call just drops. How can I get a hold of them???

4 replies

Userlevel 7
Badge +4
You can send a private message on Koodo's Facebook or Twitter page. Reps responding have access to your account which we don't have on this board.
Userlevel 7
Badge +4
Or 1- 647-788-4337 , some people use skype or any other app to call them from abroad.

Userlevel 2
Mayumi wrote:

Or 1- 647-788-4337 , some people use skype or any other app to call them from abroad. ...

Skype generally works on  toll-free numbers so even if you don't have any credits left on your Skype account the call will usually go through.

Edit: Just tested that 1-866-995-6636 does work on Skype without any credits used. Might not be the clearest voice option but it is the cheapest if you have internet (eg WiFi, ethernet)
Userlevel 4
Hi Debbie! Were you able to contact us to complete your request? 

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