Koodo Community



How long of a warranty do I have for my otterbox that I purchased at a kiosk

I can't remember what I was told, so I'm just wondering how long is the warranty for my otterbox.

3 replies

Userlevel 7
Badge +4
Looks like one year https://www.otterbox.com/on/demandware.store/Sites-otterbox_us-Site/default/CustomerService-Warranty
Userlevel 7
Remember the warranty is with otterbox, not Koodo. So you need to contact otterbox for any warranty purposes
Badge +4
They'll replace everything. Their warranty service is impeccable, I've had to use it twice in the past two years through normal wear and tear. You'll have to provide photos of the damage and a serial number of the product. Shipping is trackable and I received my replacements within six or seven business days.