Koodo Community

how long does it normally take to get the tracking number after you order a phone online?

  • 19 December 2013
  • 2 replies

i ordered my samsung galaxy s3 at 11:30pm on the 17th so 2:30am EST the 18th according to koodo, got the verification email today but still no tracking number, any idea when i will get the tracking number?

2 replies

Userlevel 7
Badge +4
You typically receive the tracking number once the order is actually shipped.
Userlevel 3
I agree with Timo you shoud've got an e-mail notification with your tracking #. Otherwise, you'd have to call the webstore to request this webstore@koodomobile.com 1-866-768-9300