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How do I know that my KOODO account is cancelled?


I have cancelled my koodo account today but I can still see details on self serve. My outgoing calls are stopped. But I didn't get any message that your account is cancelled and you will not get any new bill.

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Userlevel 7
Badge +4
You will see your account on self service for about 90 days. That has happened to me,too. If you have received a final bill and your service is stopped, I'm sure it is cancelled. But you can contact Koodo to make sure it is canceled. You might have to press "0" a few times to speak with a rep when you call them.
Userlevel 4
You should have received an email confirming cancellation
Userlevel 6
Sheila wrote:

You should have received an email confirming cancellation

Do they send that regardless if you canceled entirely or even if you go to another company?

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