I tried for over an hour to get a rep on the phone but everything redirects me to the Virtual Assistant which I know can't help me. I scheduled a callback but when it called me it told me to press 1 to speak to a rep (which I did) then it rang for 3 minutes before ending the call on it's own!
I just want to add my husband's existing Koodo line to mine in an attempt to save some money.
Anyone know of tricks to get the virtual assistant to connect you to a human? Or some magic voice command to use on the phone to get a person?