Koodo Community

How can I tell if I'm still on The Spending Limit Program?

I was on the spending limit program for a while, and when I logged into my account it always showed that I was. For some reason I'm not able to tell now. There's no information on it when I log in. How can I find out?

2 replies

Userlevel 7
If you can't see it on your Self Serve account then you may need to contact customer service. They would be able to see further details of your account.
Userlevel 7
Badge +4
According to Koodo's website : "Your account will be reviewed after 9 months. If you have a good payment history, then the SLP will be removed from your account. You will receive a letter to let you know when your account is being removed from SLP" So, contact koodo ( *611 ) as Daniel said and find out 🙂