Koodo Community

how can i request a specific phone number?

  • 18 September 2022
  • 1 reply

I'm trying to get access to an old phone number. It's currently not in service (I called it) so I want to see if I can set up a new line with it. I can't find answers to this anywhere, Koodo assist doesn't help, and I don't know how to contact anyone else (you would think customer service would be easier to find :/ ) Thankful for any suggestions!

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1 reply

Userlevel 7
Badge +4

Hi @Lindsey932 

If you do not have an active Koodo account, you will need to sign up for an account and a random number will be assigned, then you can contact our customer care by scheduling a call back https://koo.do/Chat , so they can check if the number is available for being changed to.