Getting pretty frustrated here, I just want to talk to someone about cell signal issues and I keep getting redirected to digital assistant. How do I talk to a rep?
Best answer by Dinh
Why is it like this now? I text back callback and nothing has happened..why isn't it just normal customer service? Seriously considering switching providers because this is just stupid.
No, restarting my phone didn't help, other people here with koodo are having the same issue.
You can setup a callback through this link www.koodo.com/chat.
You need to enter a number that someone can call you. After that, you type your request for a callback. Option contact us (and schedule callback) will show up.