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How can i add an extension for koodo Assist for callback purposes,tried the number ***-***-****,***

  • 11 November 2020
  • 1 reply

tried on koodo assist callback number as an extension, need to call them inorder to re-activate my number, i have a softphone Canadian number with extension but i don’t receive any call on the extension

tried “,” separation and x too but no success

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Userlevel 7
Badge +4

I'm not aware of an extension being supported. Do you not have a working cell number to use or any non extension number? Also what's the issue? We can help out here generally and if it's a more specific thing or dispute we can refer you on how to speak with a Rep directly on account matters without a call