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Hotspot/tethering Help!!


I want to tether my Moto G to both my laptop and/or my Ipad. I set the Moto G up and it seems to be sending a signal as both devices see it. I can select it on each device but that seems to be as far as I can go. I still can't get the internet to open on either or to transmit my mail. Is there something I'm missing?

14 replies

Userlevel 7
Badge +4
In other words, the Internet does not work on your tethered devices? Does it work on your phone tho?
Userlevel 7
Badge +4
See https://c.getsatisfaction.com/koodo/topics/wifi-hotspot-problems for a similar issue.
Userlevel 7
Edit you apn settings Under Apn Type make sure "dun" is one of the types
The internet does work on my phone. I'm new at this...where do I find the Apn settings to adjust?
Userlevel 7
Badge +4
Here https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/90745/related/1
OK..found the APN and there's nothing that says dun for a type
Userlevel 7
Janice Anderson wrote:

OK..found the APN and there's nothing that says dun for a type

So you need to add it
dun is added under apn type but it still isn't working
Userlevel 7
Janice Anderson wrote:

dun is added under apn type but it still isn't working

Try restarting the device and then retrying to connect to it.
Janice Anderson wrote:

dun is added under apn type but it still isn't working

Hi Just back from work...sorry for the delay. The on/off suggestion after the changes has worked..yahoo. Thank you all for your help, really appreciated.
Userlevel 6
Janice Anderson wrote:

dun is added under apn type but it still isn't working

Good news, Janice! Have a great weekend 🙂
Userlevel 6
Hi Janice, did Chad's suggestion work? Keep us updated! Thank you! ________________________ If you see a good answer, give it a star.
Userlevel 7
Badge +4
http://community.koodomobile.com/koodo/topics/koodo_prepaid_tethering_not_working_on_note2 read the starred reponse for exact syntax of apn type, getting rid of the "supp" item There is a chance it may not enabled on the phone. I have a few LG Androids from some "budget" US carriers and their particular models do not support tethering, probably because they are not interested in everyone going overboard on data. Do you see a menu like the one on the fonarena page below? If there is no specific hotspot menu you may be out of luck. http://www.fonearena.com/blog/88246/does-the-moto-g-lack-the-wifi-hotspot-feature.html BTW, tethering is a good way to really run up your data bill. Just checking emails and doing minor browsing can easily cost you 20mB a day since you will be dealing with the full-res version of most sites rather than the slimmed-down one tailored for the smaller mobile screens.
delete clearnet and telus apns it helped me

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