I have a strange problem. Call Waiting Name display on newly purchased Koodo home phone seems to be intermittently not working on specific numbers.
I tested Call waiting with 2 different Cell phones and it works however noticed when someone called from a Landline appears name display does not work with Call waiting however it works fine normally when not on another phone call.
Annoying trying to view the phone number while on a call trying to determine if I should answer and ignore as we get numerous calls from Telemarketers.
Best answer by Ranjan Koodo
@Rosh - Call Display on cellular service was historically phone number only. However, if you have contacts saved on your device, their name (the way you had it saved) + number will show. Many providers have begun rolling out Call Display+, which now allows both name and number to be shown, even if you don't have the contact saved. This is on our road map as well, but no official timeline available for when it will be pushed live. For the time being, if a Koodo customer calls someone, it will only show your phone number (unless saved), but if someone calling you with Call Display+ enabled, their name and number will show. My guess is that's the reason why sometimes the name shows for you, and sometimes it doesn't.