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Have the exact frequencies on the network in the FAQ of Koodo's help.


Userlevel 1
Now please, do not tell me to go to the compatibility tool because the situation is as follows : if you want to buy a phone that is not available at koodo and want to purchase it from somewhere else (Dual sim phones, Sonims, Galaxy Note 2, etc.) and you do not have an IMEI yet, wouldn't it be great to know before hand that they are compatible with Koodo's network before purchasing it ?

16 replies

Userlevel 1
Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a problem of mine 😉
Userlevel 7
Badge +4
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

I completely agree with this & also & I had to find the box from my original Galaxy Note that I knew worked on Koodo to find what frequencies it used when I purchased my Galaxy Note 2. The actual frequencies should be shown. Great idea Don. 🙂
Userlevel 7
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

Agree
Userlevel 7
Badge +4
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

I think they are buried on the site somewhere, but I completely agree that they should be easy to find, either in the faq's or on the switch2koodo.com page.
Userlevel 1
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

It should not be burried and be hard to find as byop (bring your own phone) is posted as one of Koodo's advantages. There are many different phones out there other than Samsung, HTC, Apple or RIM. What I'm trying to say, user friendly is always the way to go. ^^
Userlevel 4
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

The phone service providers mafia does not want to make your life easy. In North America everything is difficult. In Europe everything is soooo easy and soooo much cheaper. By the way I am still trying to figure out why, at the end of your two year contract, you still have to pay $35.- to unlock your phone. At that point the phone is YOURS and the $35 can be explained only as a black mail.

Userlevel 7
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

You didn't need to bump a 3 year old thread just to say that. Againist community rules too
Userlevel 4
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

I just went to the FAQ section. I do not have a clue if the post is three years old or only a couple of minutes old. STILL, I do not get the frequencies I was looking for.
Userlevel 7
Badge +4
Don wrote:

Let me say this, this is NOT my case, since I had help from Kid Android. This is an idea, not a p...

Userlevel 2
Hey Don, it's not buried at all. You can find the frequency information right here (http://help.koodomobile.com/getting-started-with-koodo/sim-cards-and-non-koodo-phones/what-is-an-hspa-phone) 🙂.
Userlevel 7
Badge +4
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

Hey MykeC unfortunately that doesn't show the actual frequencies that koodo uses it just shows the actual frequencies of wind.
Userlevel 2
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

Now why didn't I catch that? Silly me. I did manage to find another section where the frequencies are located. (http://help.koodomobile.com/coverage-long-distance-and-travelling/Travelling) "Koodo phones are compatible with HSPA 850/900/1800/1900 MHZ frequencies." And this is located in the FAQ 😉.
Userlevel 7
Badge +4
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

Wow that's why I could never find them, who would ever think to look there? Thanks for locating them at least MykeC but I really think they should be included in that first page you linked to, it would be much easier to find since that where ppl will naturally go when trying to find them. Thanks again MykeC
Userlevel 2
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

I agree with you there KID, the frequencies should be readily available for those wanting to bring over an unlocked phone and know the specifics of their phone. I'll put this under consideration and see what can be done about getting that page updated 🙂.
Userlevel 2
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

The reason why I happened to look there is because I did a search for frequency in the FAQs 😉.
Userlevel 7
Badge +4
MykeC wrote:

Hey Don, it's not buried at all. You can find the frequency information right here (http://help.k...

Thanks MykeC 🙂 I had a heck of a time trying to find them when I purchased my unlocked international model of the Galaxy Note 2 & couldn't so I just ended up taking the chance that it would work on Koodo lol. Have a great day & keep up the great work 🙂

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