Koodo Community


Great help!

Hey, So I wasn't sure where to send this but I just needed to put this out there for koodo to know. About a month ago I broke my phone. I went to a kiosk in my mall where I got help from a guy named Andrew, and I have never had such wonderful customer service. He was well spoken, explained things in a clear and non-bullshit way, and just down right genuine. You guys need to give this guy a raise and hire more people like him!

3 replies

Userlevel 7
Badge +4
I'm sure someone here will escalate this to him if you give the location and time of the visit!
Userlevel 6
What mall was it? Easier for them to track down, I'm sure they have mor than one Andrew working for koodo. 🙂
Userlevel 6
Hi there, the best is simply to send us an email: http://koo.do/YqucV0. That way, we'll forward your compliments to Andrew and his manager 🙂 Thank you!