Koodo Community



Got my gift card today and it's expired!

Hi there, just received my prepaid.gift card today...,and guess what, it's expired! I've tried contacting all phone numbers supplied, but can get no assistance, why?...,because the card number is expired!

4 replies

Userlevel 6
Is this a prepaid visa.gift card you got after buying your phone from koodo online?
Yes it is
Userlevel 6
Hello Maggie, Contact Koodo Customer service at 1-866-995-6636. You maybe asked to return the expired.gift cards, so please keep it somewhere safe.
Userlevel 6
I would actually suggest to email to webstore@koodomobile.com. That's where they handled our online order when we had questions.