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forgot about changing baseplan b4 putting money on phone


i got a $25 top up card this morning n i forgot i had to change my baseplan b4 i put money on my phone i had the $35 plan b4 i just wanted the $25 plan for now can u please change my plan

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Userlevel 7
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This is a community of customers, just like you. We have no access to your account information. You will need to contact Koodo as described in the 'Contact Us' section at the bottom of each page.
Userlevel 7
Badge +4
I made the same mistake a while back, April - no worries 🙂 As dfbutt said, just call 611 from your Koodo phone and they will change your plan for you.
Sophia wrote:

I made the same mistake a while back, April - no worries 🙂 As dfbutt said, just call 611 from y...

Yeah for 5.00

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