This is the current entry in the FAQ section: "Why don’t WIND, Mobilicity and Videotron phones work at Koodo? Phones from WIND, Mobilicity and Videotron run off of a different HSPA network than Koodo. Unfortunately none of their phones are compatible with our network." It is true that those providers operate on a different frequency band, but most (if not all devices) they sell are in fact compatible with Koodo's network. I just checked WIND's homepage and at least 20 of their devices are compatible.