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Fix incorrect FAQ entry for WIND/Mobilicity/Videotron phones


Userlevel 7
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This is the current entry in the FAQ section: "Why don’t WIND, Mobilicity and Videotron phones work at Koodo? Phones from WIND, Mobilicity and Videotron run off of a different HSPA network than Koodo. Unfortunately none of their phones are compatible with our network." It is true that those providers operate on a different frequency band, but most (if not all devices) they sell are in fact compatible with Koodo's network. I just checked WIND's homepage and at least 20 of their devices are compatible.

4 replies

Userlevel 5
Hey Ivan, thanks for flagging this. I've shared it with our team. I'll update the thread when it's complete 🙂

~Sumaya
Userlevel 7
Badge +4
Sumaya K. wrote:

Hey Ivan, thanks for flagging this. I've shared it with our team. I'll update the thread when it'...

Thanks Sumaya!
Userlevel 5
It's now implemented, thanks Ivan 🙂
Userlevel 7
Badge +4
Sumaya K. wrote:

It's now implemented, thanks Ivan :)

Glad to be of service! 🙂

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