Every day for the last bunch of months (can't remember exactly the start), both my wife and myself have our texts messages hang on "sending". It happens daily, sometimes multiple times in a day and lasts about 2-5 mins before actually sending texts. The recievers often times get duplicate messages from us or get all the queued messages at once.
Example: I text my brother with "hey bro". The text will state "sending" (I've tried multiple apps, multiple phones, multiple SIM cards and multiple recipients on different network providers) for 2-5 mins. But am hour later, texts go through normally. Then later in the evening texts will go back to some form of 'buffering' or whatever is happening.
It doesn't happen at any one location, but everywhere we go in Victoria or the surrounding area. I've had the same happen when I visit Nanaimo too. (Can't test texting on mainland due to COVID restrictions).
All phone calls work without issue. Only texts do this. I've tried everything I can think of. I thought it might have something to do with network upgrades (5G coming to Victoria in greater strength for Telus maybe?) But I have no idea what's the cause (and yes I know Koodo doesn't have access to the Telus 5G yet- just that Telus is continually upgrading to meet future need).
Any help is appreciated. It's very frustrating and we just don't want to have to put up with it anymore. We've been with Koodo for a long time with a couple different accounts since it's inception and prior to this texting issue, never had issues with service. We've lived at this residence for 4 years and got at least 3 years of phenomenal service.
Thank you for reading,
Best answer by Goran
The next thing I'd suggest is to swap Sim cards with someone else to see if the problem follows.