Koodo Community
Question

emails

  • 5 January 2022
  • 4 replies
  • 32 views

How do I get them to stop sending me emails? I’m not a customer and haven’t’ been for a year.

if I try to login self-serve, they don’t have my email.

Hi Edward,

Your E-Bill for the month of January is ready and can be found online at Koodo Self Serve.
Account #: ***********211
Total amount due: $0.00
If received by: January 31, 2022

Login to Self Serve to:

Login to Self Serve


4 replies

Userlevel 7
Badge +4

I have flagged a rep to sort that out for you :)

TY I called and was on the phone for 40 minutes 4 or 5 months ago, but didn’t get anywhere

Thanks again

Userlevel 6
Badge +4

Hello! We just sent you a private message in regards to this. Please feel free to get back to us anytime.

Userlevel 7
Badge +4

How do I get them to stop sending me emails? I’m not a customer and haven’t’ been for a year.

if I try to login self-serve, they don’t have my email.

Hi Edward,

Your E-Bill for the month of January is ready and can be found online at Koodo Self Serve.
Account #: ***********211
Total amount due: $0.00
If received by: January 31, 2022

Login to Self Serve to:

Login to Self Serve

 

As an alternative, you can block their email address, so you will not receive any more communications from Koodo.

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