Koodo Community

Easy Roam activated, but no data available in Denmark

  • 24 June 2019
  • 2 replies

Traveling in Denmark, and activated Easy Roam including international data roaming before I left. I'm on a postpaid account. When I turned on cellular today because I needed to contact someone via email and didn't have wifi, I couldn't use data. Text messages were coming through. Showed a strong network connection.

Any idea why this might be happening?

2 replies

Userlevel 7
Badge +4
Can you make/receive calls and send text? I would try to restart the phone and see if it helps.

Also, you could try to reset the network settings, and try to select a different local carrier from Cellular selection. It could be the issue with a local roaming carrier.
Userlevel 7
Badge +4
Is data roaming activated?