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e911 wireless home phone


i have WHP. Does WHP support 911 Phase II ?  

6 replies

Userlevel 5
Hey Roy,

The Wireless Home Phone supports 911. Please click here: http://koo.do/2aRs8mq and visit the Nitty Gritty section at the bottom of the page to confirm the government 911 fee for your province of residency. 

Hope this helps!
Tayeb A wrote:

Hey Roy,

The Wireless Home Phone supports 911. Please click here: [url=http://koo.do/2aRs8m...

Is it just 911 where you have to provide name and address or enhanced 911 (E911)  where if you can't speak it will display your name and address at the 911 call center
Tayeb A wrote:

Hey Roy,

The Wireless Home Phone supports 911. Please click here: [url=http://koo.do/2aRs8m...

When I click on that link it says "that page cannot be found".
Userlevel 7
Badge +4
[quote=Tayeb A]Hey Roy,

The Wireless Home Phone supports 911. Please click here: [url=https://www.koodomobile.com/help/e911-and-t911]https://www.koodomobile.com/help/e911-and-t911

All Koodo services support 911. The Koodo Home Phone is technically a "fixed" cell phone as is treated the same with regard to 911 cals.
A landline has a fixed civic address registered with the 911 call centre.  i am not aware the WHP has a requirement to register, add, or change the fixed civic address registered with the 911 call centre.  i am not aware the WHP cellular terminal has the ability to provide current geographic location information to the 911 call centre.  The WHP could be located several thousand kilometres from the account billing address.  E911 is capable of providing the callers approximate geographic location to the 911 call centre.  The unanswered answer question remains: Does the Koodo WHP provide the same E911 Phase 2 location information to the 911 call centre as regular cell phones.

Userlevel 7
Badge +4
roy jewell wrote:

A landline has a fixed civic address registered with the 911 call centre.  i am not aware th...

From what I have found, at best the WHP geolocation is by cell tower triangulation, not GPS. All suppliers state you will likely need to provide the address from which you are calling. Thus likely not the level of accuracy provided by a smart phone, but likely the same as a flip phone. E911 accuracy is within 300 metres, so still pretty granular.

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