Koodo Community



Downloading apps not working!

Just bought a new koodo and apparently everything I need help with costs me money to ask a Koodo representative in "customer service"! So I need help. I've tried to download a free weather app, facebook, candy crush sage, ect. Every time I do I get a error message of 919... Anyone know what this means? I'd appreciate any suggestions. Thanks

3 replies

Userlevel 6
Actually not everything cost you money. Only things that you could do yourself on their website. Changing plans, phone numbers etc. it's easier on the web anyways. You didn't say what type of phone you have but you may want to check to make sure your data is not blocked on your phone.
Userlevel 7
Try clearing the cache. settings/app manager/googleplaystore/clear cache
Userlevel 6