Koodo Community
Question

Does Koodo cover cancellation costs if I switch to them from my current provider?


I'd like to cancel my contract w/ my current provider but am only 8 months in to a 2 year contract. Does Koodo cover these cancellation fees if I switch?

3 replies

Userlevel 7
Ok, thanks Mathieu! Anytime!
Ok, thanks Mathieu!
Userlevel 7
Hi Katie,

Koodo does not cover any cancellation fee associated to switching. However, now what's fun is that the fee to cancel the phone is just the balance left for your phone. Contracts have become like tabs under the new CRTC laws, so you can just pay off your phone, unlock it and bring it over to Koodo.

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