Koodo Community
Question

Disconnected during call back

  • 16 September 2022
  • 2 replies
  • 27 views

Hi, I booked a callback with Koodo for 4:30 Sept 16 2022, during my conversation I was disconnected. The agent tried to call be back but I was immediately disconnected again. I am still waiting for my callback to resolve my issue. Is there a way for me to call in to resolve my issue? The only way for me to resolve my issue is through an agent.

Thanks,


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2 replies

Userlevel 7
Badge +4

Were you able to get reconnected?

If not, what’s the issue that you were calling in about? There are agents here on the community that we may be able to flag to help you out on here.

Yes, I was eventually reconnected.