Koodo Community

Data Usage

Per my iphone it says I have used 11mb of data but Koodo says I have hit the max at 250mb

What could be the diff?


3 replies

Userlevel 7
Badge +4

Is your data cycle on the phone match with your billing cycle?

On my phone it is from April 1.  When I look at the Koodo website it says I used 175mb on April 3 and 75 mb April 4.   Phone has a total of 11mb since April 1

Userlevel 7
Badge +4

Could you take a snapshot of the iPhone data usage here? (without any personal data please)