Iam a kodoo customer and I had a bad experience my data finished same day of my new cycle and I purchased a couple of extra data.
The new data cycle un paused after 2 and half hours from the expected time.
I got a call back but issue wasn't sorted out by the supervisor on the phone.
Service became bad and I need action and explanation regarding that.
I always pay my Bill's on time but service should be done properly and delivered on time.
I purchased extra data and I am willing to despute the extra data as it's not fair that service delayed and net work even became worse in some location its showing emergency calls only.
Any one from the complaint office can contact me please to sort the issue.
It looks like customer paying for the service and the service delayed.
Data concern is very important I suppose to chat with my mam urgently that time but service came late.