Koodo Community
Solved

Data Connection Dropping

  • 4 October 2020
  • 2 replies
  • 71 views

Anyone have any troubleshooting options for my data dropping every 5mins or so? 

I have a OnePlus 7T on Koodo network. For some reason my data icon always shows 4-5 bars of service with 4G+ but it has a "!" point at the end. I know this means it's having troubles connecting to the network and my data gets interrupted. This happens a lot in Edmonton area but seemed fine using other towers. I didn't have any problems with the same phone until I switched my plan from 4Gs a month to 11Gs on promotion. I have played with the APNs to try to help, cycled the airplane mode, restarted the phone, and reset the network information. No luck. 

Any help is appreciated. 

icon

Best answer by nim4165 4 October 2020, 19:07

View original

2 replies

Userlevel 7

See solution for a similar case at https://community.koodomobile.com/android-81490/oneplus-8-connectivity-issue-7800347

 

See solution for a similar case at https://community.koodomobile.com/android-81490/oneplus-8-connectivity-issue-7800347

 

Hey, that seemed to work for now. Thanks for the quick help. Resetting the ports seemed to do the trick.

Reply