Is anyone else having issues with talking with a live human? I’m a new customer and haven’t even activated my sim card yet. Somehow this was easy around Black Friday when I placed my order. I thought Koodo’s customer service was excellent. I tried calling, it said due to covid they’re not taking calls and disconnected me and then when I scheduled call backs with the chat assistant numerous times, I had 4 calls with dead ends on the other line. Very disheartening for being a new client.
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