Koodo Community
Solved

cusomer service

  • 20 October 2020
  • 6 replies
  • 225 views

How do you talk to a real person? I’m at my wits end ready to cancel contract and send my phone back. 

icon

Best answer by Mayumi 20 October 2020, 03:11

What happened?  Is there anything we can troubleshoot you? 
What did you try to contact customer service?

View original

This topic has been closed for comments

6 replies

Userlevel 7
Badge +4

Yeah I’m actually curious in how to get a hold of a customer rep from Koodo

There are plenty of ways : Twitter, FB, Digital Assistant. Keep in mind the community is the fastest way to get an answer.

Userlevel 7
Badge +4

Yeah I’m actually curious in how to get a hold of a customer rep from Koodo

What did you want to talk to a rep for? We can help guide you toward the right rep if you can provide more info about your issue 

Yeah I’m actually curious in how to get a hold of a customer rep from Koodo

Userlevel 7
Badge +4

Did you make your purchase through the webstore? If you did, then you’ll need to contact the webstore.

Userlevel 7
Badge +4

What happened?  Is there anything we can troubleshoot you? 
What did you try to contact customer service?

Userlevel 7

I sense your desperation and hope that this may help you talk to a live agent  who can help you

ask for a callback via Koodo Chat   www.koodomobile.com/chat  Type #helpss  or #socialtech

or a send a private message via Facebook/Koodo                             https://www.facebook.com/Koodo