Koodo Community



Credit on my account

acct #******* How do I get the credit issued to me?

2 replies

Userlevel 7
Badge +4
You had best contact customer service. With very few exceptions, the people here are customers like you and have no access to individual accounts.

You can do it on-line using Facebook to avoid waiting on the phone during this busy time of the year.

Userlevel 6
Hey Danielle! A call to our payment services team is needed to process a refund on a cancelled account. This is not something that we can assist with through Facebook.  Thanks!