I am not a Koodo customer and have received a charge on my credit statement from Koodo. This happened when I activated my SIM card with Public Mobile. Later, I was given a Public Mobile charge. I requested to have the charge removed by Public and they told me to contact Koodo. The AutoAssist didn’t help, so I requested a Callback. When the time came, my phone did not ring or show any signs that I was receiving a call. It went straight to voicemail. My messages were the only sign I had received and missed a call. My phone has no issues receiving and making calls to anyone else.
Since Koodo does not have a number I can call them at, this was the only place I could go. Please help!