I am new user to the ISP I moved to a different location than where i used to live before. I told them i moved , to get my internet working . They said it will take 7 days and i said please activate it . I also mentioned if i find another ISP who can do it quicker i might switch. And after 7 days i called them why my internet is not up. They said its suspended or on hold  just because i said i might change my ISP like  WTF .the most unprofessional service. Then another agent rold me it will be activated within 48 hours . After 48 hours i called again and it wasn’t activated. Am going to file against them to CCTS. I might take some legal action if possible because I wasn’t given the service as promised.